CoolSign 5 Upgrade Notice – Information for IT Technicians Responsible for Display Node Hardware

The migration of display nodes to the new digital signage infrastructure and software should, for the most part, be transparent – i.e. no action needs to be taken on your part.

The following scenarios will prevent the migration of a display node:

  • The display node PC’s Window OS does not have .NET4 Framework Client profile and Extended installed. A recent remote .NET4 install was conducted across all display nodes – most nodes have been updated successfully, or
  • During the service migration dates (May 30, 2014 to June 1, 2014 inclusive), a player node is offline (the PC driving the display is not reachable from the Signage server – this could be for many reasons, network issue, network port issue, network cable unplugged, the PC is powered down, etc.)

If a player node is not migrated to the new infrastructure the display will no longer appear in the signage network and content administrators will not be able to assign/schedule assets (content, channels, playlists) to this display.

Units/department with display nodes that do not have the .NET4 pre-req will be contacted on an individual basis prior to the migration window.

Units/departments with display nodes offline during the migration window will be contacted on an individual basis the week following the migration.

Please contact if you have any questions with regards to the above.