- Please email the Digital Signage Team – firstname.lastname@example.org with your questions.
- For 24/7 technical support please contact UBC IT Help Desk
- For all other inquiries please contact the Digital Signage Team – email@example.com
News and Notices
Frequently Asked Questions:
As we move forward with the project we will continue to add to this database of frequently asked questions. If you can’t find what you’re looking for here, please, feel free to contact us.
|What is meant by the term “Digital Signage”?||For the purposes of this project “Digital Signage” refers to an LCD or Plasma screen (Flat panel tv’s) with an accompanying PC that provides graphics to be displayed on the screen.|
|Why should my unit consider being a part of the Digital Signage network at UBC?||If your unit administers digital signage, being a part of the network of signs provides you and your community some immediate benefits: emergency messaging can be automatically displayed on your screen if needed, content meeting specific design standards can be easily shared amongst units, access to UBC-wide content streams, and software to manage your screens is provided under a UBC-wide license.|
|Who is “in charge” of the project?||The business owner of Digital Signage is Communications & Marketing. In collaboration with UBC IT and other campus units we are committed to designing and delivering a service that works well for all of our campus units – that’s why it’s integral that you take part in providing us input on our progress.|
|How much will this cost my unit?||Currently, there are no plans to charge units for using the digital signage infrastructure. Units are required to cover the cost of purchasing and installing the hardware if they want to have a sign of their own. As we move forward with the project we will post more details about cost breakdowns.|
|Can we still get our messages out via digital signage if we don’t have a sign of our own?||Yes, you will be able to submit content (given that it meets design specifications) for display on the central UBC channel as well as to individual signs located throughout campus (this will require a phone call/email to that specific signage owner). You can submit your signage content here.|
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