The Cisco VPN Client has been upgraded and some of our clients are reporting issues connecting to the CoolSign network.
To continue connecting to the CoolSign network please be sure to enter the correct CWL credentials into the VPN client:
Connect To: myvpn.ubc.ca
Username: [yourcwl].esignage.prod
Password: your-cwl-password
Connecting to the CoolSign network is also covered in our CoolSign Users Guide (pg. 17).